Support Center
We're here to help you succeed with Fluxor. Get instant answers to your questions, access our knowledge base, or contact our support team for personalized assistance.
24/7 Support
Our support team is available around the clock to help you with any questions or issues you may have.
Knowledge Base
Access comprehensive guides, tutorials, and FAQs to help you get the most out of Fluxor.
Live Chat
Get instant help through our live chat feature with our knowledgeable support agents.
Email Support
Send us detailed questions via email and receive comprehensive responses within 24 hours.
Need Immediate Help?
Contact our support team directly for urgent issues or account-related questions.
Frequently Asked Questions
How do I create a Fluxor account?
Creating an account is simple. Click 'Sign Up' on our homepage, provide your email address, create a secure password, and complete the email verification process.
What cryptocurrencies can I trade on Fluxor?
We support over 200 cryptocurrencies including Bitcoin, Ethereum, Binance Coin, Cardano, Solana, and many more. New coins are added regularly.
How secure is my account and funds?
We use institutional-grade security including cold storage, multi-signature wallets, 2FA, and regular security audits to protect your funds.
What are the trading fees?
Our trading fees start from 0.1% for spot trading. Fees vary based on your trading volume and VIP level. Check our fee schedule for detailed information.
How do I deposit funds to my account?
You can deposit cryptocurrencies directly to your wallet address or use our fiat on-ramp services for USD deposits via bank transfer or credit card.
Is there a mobile app available?
Yes, we have mobile apps for both iOS and Android devices. Download them from the App Store or Google Play Store for trading on the go.
Contact Methods
General Support
Business Inquiries
Support Resources
Response Times
Standard Support
- • General questions: Within 24 hours
- • Account issues: Within 12 hours
- • Technical problems: Within 6 hours
Priority Support
- • VIP customers: Within 2 hours
- • High-volume traders: Within 4 hours
- • Security issues: Immediate response