Privacy Policy

1. Introduction

Fluxor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Financial information for trading and payment processing
• Identity verification documents (KYC/AML compliance)
• Communication preferences and support interactions

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and device information
• Usage patterns and platform interactions
• Cookies and similar tracking technologies
• Log files and system performance data

2.3 Trading Information

We collect trading-related data to provide our services:

• Trading history and transaction records
• Portfolio holdings and performance data
• Market analysis and research preferences
• Risk assessment and compliance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our trading platform
• Account Management: To create and manage your account and verify your identity
• Transaction Processing: To process trades, deposits, and withdrawals
• Security: To protect against fraud, unauthorized access, and security threats
• Compliance: To meet regulatory requirements and legal obligations
• Communication: To send important updates, notifications, and support
• Analytics: To analyze usage patterns and improve our services
• Marketing: To provide relevant information about our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in platform operations
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing your information
• Security: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for all data transmission
• Multi-factor authentication and secure login systems
• Regular security audits and vulnerability assessments
• Secure data centers with physical and digital access controls
• Employee training on data protection and privacy practices
• Incident response procedures for potential security breaches

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Trading records and financial data are retained for regulatory compliance periods, typically 5-7 years. You may request deletion of your account and associated data, subject to legal and regulatory requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@fluxor.pro

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality and security
• Analytics Cookies: Help us understand usage patterns and improve services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent manager.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: